Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    Kyle Chan Design
    8213 West 3rd Street
    Los Angeles, CA 90048

    Copyright © 2012-2023 Kyle Chan Design. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2012-2023 Kyle Chan Design. All rights reserved.

  • Privacy Policy
  • Kyle Chan Design use of personal information that you may submit to Kyle Chan Design through this Web site is governed by the Kyle Chan Design Privacy Policy.

  • Shipping & Delivery
  • At this time, Kyle Chan Design ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Kyle Chan Design ships merchandise to International locations across the globe. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    All merchandise is delivered through USPS parcel service, with tracking and is insured through a third party insurance company. 

    Please notify us of lost packages after 14 days of shipping date within Continental US. International claims may be made after 45 days from date of shipping.

    All claims must be completed within 90 days of original shipping date

  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the available payment options.

    If you are not satisfied with your order for any reason, you may return or exchange your item within 7 days. Items must be unworn, in New condition and in original packaging. Jewelry must have original tag attached to be eligable for return/exchange. 

    For wholesale customer, all sale are final upon receipt of merchandise. 

    Shipping and handling fees are non refundable.

    Prior to returning merchandise, please contact us via email or by phone indicating the item you wish to exchange and preferred contact method.  

    You may reach us at 213.926.2430 or info@kylechandesign.com.  

    Returns must be mailed with tracking and insurance, using a secured box, not envelope. USPS Small flatrate shipping is generally the most afforadable option, and our preferred method of shipping.

    Kyle Chan Design is not responsible for loss or damage of product that is shipped to us in envelope, or without tracking and insurance.

    Kyle Chan Design, 8213 West 3rd Street, Los Angeles, CA 90048.