Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    Kyle Chan Design
    453 S. Spring St. Ste 819
    Los Angeles, CA 90013

    Copyright © 2012-2020 Kyle Chan Design. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2012-2020 Kyle Chan Design. All rights reserved.

  • Privacy Policy
  • Kyle Chan Design use of personal information that you may submit to Kyle Chan Design through this Web site is governed by the Kyle Chan Design Privacy Policy.

  • Shipping & Delivery
  • At this time, Kyle Chan Design ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Kyle Chan Design ships merchandise to International locations across the globe. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    All merchandise is delivered through USPS parcel service, with tracking and is insured through a third party insurance company. 

    Any loss claims may take up to 60 days to find resolution. 

  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Kyle Chan Design is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Kyle Chan Design reserves the right to change its payment procedures at any time without prior notice to you.

    If you are not satisfied with your order for any reason, you may return or exchange your item within 7 days. Items must be unworn, in Like New condition.

    Shipping and handling fees are non refundable.

    Additional shipping charges on exchanges may be incurred. 

    Prior to returning merchandise, please contact us via email or by phone indicating the item you wish to exchange and preferred contact method.  

    You may reach us at 213.325.2729 or info@kylechandesign.com.  

    Please mail your package in a USPS flat rate box with insurance and tracking to the address below:

    Kyle Chan Design, 453 S. Spring Street, Suite # 819, Los Angeles, CA 90013.

    Kyle Chan Design is not responsible for loss or damage of product shipped to us in a non-box container, without tracking and insurance.